Privacy Policy
Effective Date: August 1, 2025
Last Updated: August 1, 2025
Summary of Key Points
This summary provides key points from our privacy notice. You can find more details about any of these topics by using our table of contents below.
- What personal information do we process? We collect information you provide, sensor data from our DePIN network, and technical information about your device usage.
- Do we process sensitive information? We do not process sensitive personal information.
- How do we process your information? We process information to provide our logistics tracking services, improve our platform, communicate with you, and ensure security.
- Do we share information? We may share information in specific situations with trusted partners and as required by law.
- How do we keep information safe? We implement technical and organizational measures, but no system is 100% secure.
- What are your rights? You have rights regarding your personal information, including access, correction, and deletion rights.
Table of Contents
1. Applicability
This Privacy Policy explains how Atlax and our subsidiaries and affiliates collect and use personal information. It applies to our website, mobile applications, DePIN infrastructure services, and any other products and services (collectively, "Services") that directly link to this Policy.
Atlax operates a decentralized physical infrastructure network (DePIN) for multimodal logistics tracking using blockchain technology, AI processing, and sensor networks including LoRaWAN, ADS-B, AIS, and GPS systems. We are committed to transparency and giving you control over your data while minimizing data collection through privacy-by-design principles.
2. What Information We Collect
Depending on how you interact with our Services, we may collect the following types of information:
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Register for an account or deploy infrastructure
- Contact us or request support
- Participate in surveys, contests, or promotions
- Subscribe to our communications
This information may include:
- Email addresses and contact preferences
- Names and usernames
- Phone numbers and mailing addresses
- Billing addresses and payment information
- Wallet addresses and blockchain identifiers
- Node operator registration details
- Geographic location (zip code, state, country)
DePIN Network and Sensor Data
Through our decentralized infrastructure network, we collect:
- Location data from LoRaWAN, ADS-B, AIS, and GPS sensors
- Vehicle, aircraft, and vessel identification data (anonymized when possible)
- Movement patterns, routes, and logistics tracking information
- Timestamp and geolocation metadata
- Signal strength, coverage areas, and network performance data
- Device identifiers and hardware specifications
Blockchain and Transaction Data
- Wallet addresses and public keys
- Transaction history and staking records
- Reward distributions and token balances
- Smart contract interactions
Technical and Usage Information
We automatically collect certain information when you use our Services:
- IP addresses and device information
- Browser type, operating system, and device characteristics
- Usage analytics and interaction data
- API usage logs and performance metrics
- Error reports and diagnostic information
- Cookies and similar tracking technologies
Payment Data
When you make purchases, we collect payment information including payment method details and billing addresses. All payment data is processed by trusted third-party payment processors and is not stored on our servers.
Sensitive Information
We do not intentionally collect sensitive personal information such as social security numbers, health information, or biometric data.
3. How We Use Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services
- Process and route logistics tracking data through our DePIN network
- Operate and maintain our sensor infrastructure (LoRaWAN, ADS-B, AIS, GPS)
- Provide AI-powered analytics and route optimization
- Process blockchain transactions and distribute rewards
- Develop and improve our platform features and performance
- Customize your experience and save your preferences
To Communicate With You
- Respond to your questions and provide customer support
- Send service-related notifications and updates
- Communicate about your account, transactions, and rewards
- Process job applications if you apply for positions
- Send marketing communications (with your consent)
For Security and Legal Compliance
- Protect against fraud, abuse, and security threats
- Verify your identity and prevent unauthorized access
- Comply with legal obligations and regulatory requirements
- Enforce our terms of service and other agreements
- Investigate and respond to legal claims
For Analytics and Marketing
- Analyze usage patterns and improve our services
- Conduct research and development
- Send promotional materials about new features and services
- Measure the effectiveness of our marketing campaigns
4. How We Collect Information
Information You Provide Directly
You provide information directly when you:
- Create an account or register devices
- Deploy infrastructure or become a node operator
- Contact our support team
- Participate in surveys or promotions
- Subscribe to our communications
Information Collected Automatically
We automatically collect information through:
- Cookies, web beacons, and similar tracking technologies
- Server logs and analytics tools
- Device and browser information
- Usage patterns and interaction data
Information from DePIN Network
Our decentralized infrastructure collects data through:
- Sensor networks and tracking devices
- Blockchain transactions and smart contracts
- Node operator equipment and infrastructure
- Third-party logistics providers and partners
Information from Third Parties
We may receive information from:
- Business partners and logistics providers
- Payment processors and financial institutions
- Public blockchain networks and registries
- Other users who refer you to our services
5. Legal Bases for Processing
We process your personal information based on the following legal grounds:
- Consent: When you have given clear consent for specific processing activities
- Contract Performance: To fulfill our obligations under agreements with you
- Legitimate Interests: For our legitimate business interests, such as improving services and security
- Legal Compliance: To comply with applicable laws and regulations
- Vital Interests: To protect your vital interests or those of others
8. International Data Transfers
As a global DePIN network, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring personal information internationally, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes and codes of conduct
9. How Long We Keep Your Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Account Information: Until you delete your account or request deletion
- Transaction Data: Permanently stored on blockchain (immutable)
- Sensor Data: Retained for operational needs and regulatory compliance
- Marketing Data: Until you withdraw consent or opt out
- Legal Data: As required by applicable laws and regulations
10. How We Protect Information
We implement comprehensive technical and organizational security measures to protect your personal information:
- End-to-end encryption for data transmission and storage
- Secure blockchain infrastructure with cryptographic protection
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- Employee training and background checks
- Incident response and breach notification procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover we have collected personal information from a child under 13, we will take steps to delete such information from our systems promptly.
12. Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability
- Request access to your personal data
- Receive a copy of your data in a portable format
- Obtain information about how we process your data
Correction and Deletion
- Update or correct inaccurate information
- Request deletion of your data (subject to legal and blockchain limitations)
- Withdraw consent for processing based on consent
Control and Objection
- Object to processing based on legitimate interests
- Restrict processing in certain circumstances
- Opt out of marketing communications
To exercise these rights, please contact us at info@atlax.io. We will respond to your request within the timeframes required by applicable law.
Note: Some rights may be limited by blockchain technology's immutable nature and legal obligations to retain certain information.
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Your CCPA Rights
- Right to know what personal information we collect and how we use it
- Right to delete your personal information (subject to exceptions)
- Right to correct inaccurate personal information
- Right to opt-out of the sale or sharing of personal information
- Right to limit the use of sensitive personal information
- Right to non-discrimination for exercising your privacy rights
Categories of Information We Collect
We may collect the following categories of personal information:
- Identifiers (name, email, wallet addresses)
- Commercial information (transaction history, purchases)
- Internet activity (website usage, device information)
- Geolocation data (from sensors and devices)
- Professional information (for node operators)
How to Exercise Your Rights
To exercise your California privacy rights, you can:
- Email us at info@atlax.io
- Submit a request through our website contact form
- Call our privacy hotline (if applicable)
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the updated Privacy Policy on our website
- Update the "Last Updated" date at the top of this policy
- Notify you via email or through our services for significant changes
- Provide additional notice as required by applicable law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Contact Information
Email: info@atlax.io
For data subject requests, please include the following information to help us process your request efficiently:
- Your full name and email address
- Description of your request
- Verification of your identity (as required by law)
- Specific information you're requesting (if applicable)